Payment Policy

Currency and Payment at Checkout

Prices displayed on our website, order amounts, and completed transactions are generally denominated and processed in U.S. dollars (USD).

The payment options available for your specific purchase will be shown during checkout. Available methods may differ depending on the order, payment provider, transaction conditions, and other applicable factors.

Accepted Credit and Debit Cards

Where supported at checkout, eligible credit and debit cards may be accepted from the following networks:

Visa

Mastercard

Maestro

American Express

JCB

Diners Club

Discover

Every card payment is subject to the applicable issuer's or payment processor's authorization procedures.

Your card issuer may approve or decline a transaction, place a temporary authorization hold, or request additional verification according to its own policies.

Payment Processing and Protection

Payments are handled through Shopify, authorized payment providers, and applicable payment processors, using the security measures and processing systems maintained by those providers.

We do not intentionally retain full payment card numbers or card security codes within our own website systems.

For your protection, never send complete card numbers, security codes, passwords, or other sensitive payment credentials through email, telephone, or customer-service communications.

Billing Details and Payment Problems

You are responsible for entering accurate and complete billing, contact, and other information necessary to complete your purchase.

If your payment is declined or cannot be authorized, review the information entered during checkout and, when appropriate, contact your card issuer or payment provider for assistance.

We may place an order on hold, conduct additional review, or cancel the transaction if payment authorization cannot be completed or if our fraud and security controls identify a significant concern.

When an order is cancelled after payment has already been collected, any refundable amount will be handled according to the applicable payment and refund procedures.

Authorization and Verification

Entering payment information or submitting an order does not by itself ensure that the payment will be approved.

Payment providers and card issuers may conduct authorization, identity verification, fraud detection, or other security checks before completing a transaction.

A temporary authorization appearing on your account does not necessarily mean that a final payment has been completed. The release of an authorization hold is controlled by the relevant card issuer or financial institution, and processing times may vary.

Taxes and Other Required Charges

Where required by applicable law, sales tax and other mandatory charges will be calculated and collected during checkout.

Before you submit your order, the final amount due, including applicable taxes, will be displayed for your review.

Refund Processing

When a return is approved under our Refund Policy, the applicable refund will be sent to the same payment method used for the original transaction after the returned item has been received and reviewed.

After we initiate the refund, additional processing time may be required by your bank, card issuer, or payment provider before the funds are reflected in your account.

Please generally allow 5–10 business days after the refund has been issued for the credit to appear. Actual processing and posting times depend on the financial institution or payment provider.

For detailed information concerning cancellations, returns, exchanges, and refunds, please refer to our Refund Policy.

Contact Information

For questions concerning checkout, payment methods, payment authorization, or refunds, please contact us:

Brand: Niagara Sleep
Business Name: Niagara Sleep
Website: niagarasleepxx.shop
Email: support@niagarasleepxx.shop
Phone: +1 (716) 265 8837

Business & Return Address:
4785 Transit Rd
Buffalo, NY 14221
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM
America/New_York.