Privacy Policy

U.S. Privacy, CCPA/CPRA, Cookies & Advertising

This Privacy Policy describes how Niagara Sleep may handle personal information collected when you browse our website, purchase products, communicate with our support team, respond to marketing or advertising, or otherwise interact with our services.

Personal Information We May Receive

The information we collect depends on your interaction with our website and services. It may include:

Basic identifying and contact details, including your name, email, phone number, billing address, and shipping address

Purchase and transaction details, such as items ordered, order history, payment status, and customer support records

Payment information handled through third-party payment processors

Technical information about your device and browser, including IP address, operating system, browser type, device identifiers, and related technical data

General location information that may be estimated from your IP address

Website usage information, including pages and products viewed, links or pages that referred you to our website, and other interactions

Information collected through cookies, pixels, tags, and comparable technologies

Details relating to advertising, promotional, and marketing interactions

Messages, inquiries, reviews, or other information you choose to provide

Information or conclusions derived from the categories above for purposes such as improving our website, services, and customer experience

Information may come directly from you, be collected automatically when you use the website, or be supplied by Shopify, service providers, analytics companies, advertising partners, or other business partners.

Purposes for Using Personal Information

We may process personal information for purposes including:

Operating and maintaining our website

Accepting, processing, and completing customer orders

Handling payments, refunds, exchanges, cancellations, and related transactions

Coordinating delivery and providing shipment tracking

Responding to customer service inquiries

Handling privacy requests and other customer communications

Identifying and addressing fraud, misuse, unauthorized access, or other suspicious activity

Protecting the security and reliability of our website and payment systems

Reviewing website usage and advertising results

Developing and improving our products, services, and customer experience

Sending promotional communications when legally permitted

Managing and evaluating advertising activities, including Google Ads and related services when used

Meeting applicable accounting, tax, legal, regulatory, and compliance requirements

Managing disputes and protecting our business, property, services, and legal interests

Cookies and Related Technologies

Our website may use cookies and comparable technologies, including pixels, tags, local storage, and similar tools.

Certain cookies and technologies are required for essential website operations, such as maintaining the shopping cart, completing checkout, maintaining security, and helping prevent fraudulent activity.

Other technologies may support analytics and advertising functions. These can help us understand visitor behavior, assess campaign effectiveness, improve website performance, and deliver or measure relevant advertising.

Depending on the technology involved and the laws applicable to you, you may have options to control nonessential technologies through your browser, device, cookie settings, or other privacy controls.

Restricting certain cookies or technologies may cause some website features to work differently or become unavailable.

Google Ads and Related Services

When these services are active, we may use Google Ads, remarketing, conversion tracking, and related Google advertising or measurement tools.

These tools may rely on cookies or similar technologies to measure interactions with advertisements, determine how visitors use our website, assess campaign results, and support or evaluate relevant advertising.

Google and participating service providers may process information under their own privacy policies and practices.

You may have the ability to control certain advertising personalization and privacy preferences through Google's available settings, in addition to the controls provided by your browser or device.

Our use of analytics and advertising services may be modified as our business, technology, services, or legal obligations develop.

Disclosure of Personal Information

We may provide personal information to third parties when doing so is reasonably necessary to operate our business, complete transactions, provide requested services, or meet legal obligations.

Depending on the circumstances, recipients may include:

Shopify and other ecommerce technology providers

Payment processors, banks, and financial service providers

Shipping, logistics, and fulfillment companies

Security and fraud-prevention providers

Customer support and communication platforms

Analytics and website-performance providers

Advertising and marketing service providers

Professional advisers, including attorneys and accountants

Government agencies, courts, regulators, or other parties when disclosure is required or legally permitted

When service providers process information for us, they may be subject to contractual, legal, or other restrictions governing how that information may be handled.

Under certain U.S. state privacy laws, some transfers of information to advertising or analytics companies may qualify as a sale, sharing, or targeted advertising, depending on the circumstances and the applicable legal definition.

Privacy Rights Available in Certain U.S. States

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information.

Where applicable, these may include:

Requesting access to or information about personal information we collect or process

Asking us to correct inaccurate information

Requesting deletion of personal information, subject to legal exceptions

Requesting a portable copy of certain personal information

Obtaining information about the categories of personal information collected, used, or disclosed when required

Opting out of certain sales or sharing of personal information

Opting out of certain forms of targeted or cross-context behavioral advertising

Exercising other rights granted by applicable state privacy legislation

Privacy rights differ by jurisdiction and circumstance. Certain laws contain exceptions under which information may be retained, processed, or disclosed.

Opt-Out Choices and Global Privacy Control

If applicable law gives you the right to opt out of certain sales, sharing, or targeted advertising activities, you may submit an opt-out request using the contact information listed below.

We will review and handle privacy requests in accordance with applicable legal requirements.

Where legally required, we will recognize an active Global Privacy Control (GPC) signal as a request to opt out of applicable sales or sharing associated with the browser or device sending that signal.

We will not unlawfully discriminate against customers because they exercise privacy rights available to them under applicable law.

Privacy Requests and Authorized Representatives

You may submit a privacy-related request by contacting us through the email address, phone number, or mailing address provided in the Contact Us section.

Depending on the request and applicable legal requirements, we may need to take reasonable measures to confirm your identity before completing the request.

Where permitted by law, another person may submit a request as your authorized representative. We may request reasonable documentation or other information confirming that person's authority to act on your behalf.

Retention of Personal Information

We keep personal information only for the period reasonably needed to accomplish the purposes described in this policy, as well as other legitimate business and legal purposes.

These purposes may include:

Fulfilling and managing customer orders

Providing ongoing customer support

Maintaining business and transaction records

Detecting fraud and maintaining security

Meeting tax and accounting obligations

Addressing customer or business disputes

Establishing, enforcing, or defending legal rights and claims

Satisfying applicable legal and regulatory obligations

The length of time information is retained depends on its type, why it was collected, applicable legal requirements, and our legitimate operational needs.

Information Security

We maintain reasonable administrative, technical, and organizational measures intended to safeguard personal information against unauthorized access, use, modification, disclosure, or destruction.

Nevertheless, no website, online transmission, electronic communication, or data storage method can be guaranteed to be entirely secure.

Children's Information

Our website and services are not intended for children under 13 years old.

We do not knowingly request or collect personal information from children under 13 through our website. If we become aware that such information has been collected without the required authorization, we will take reasonable measures to remove it as required by applicable law.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our operations, services, technology, or legal requirements.

Any updated version will be posted on this page. We recommend checking this policy occasionally so that you remain aware of how we handle personal information.

Contact Information

For questions concerning this Privacy Policy or to make a privacy-related request, please contact us:

Brand: Niagara Sleep
Business Name: Niagara Sleep
Website: niagarasleepxx.shop
Email: support@niagarasleepxx.shop
Phone: +1 (716) 265 8837

Mailing & Business Address:
4785 Transit Rd
Buffalo, NY 14221
United States

Customer Service Hours:
Monday–Friday, 9:00 AM–5:00 PM
America/New_York

When submitting a privacy request by email, please do not send full payment card numbers, card security codes, passwords, or other sensitive payment credentials.